2020 sure has been a year. It seems safe to say that we are all hoping for a better outcome for the upcoming year of 2021.

A great way to ensure that you are lining yourself up for a successful year, is through investing in a complete redesign of your current customer interaction. By giving your customers an improved experience, they are bound to interact and buy more, which will of course result in success for your business. We have some very simple, yet effective, suggestions on how to have a successful 2021!

Suggestion #1: Go Through And Use Your Website As If You Were A Normal Everyday Customer.

Taking the time to do this will help you begin to understand what your customer experience actually feels like. It is such a simple thing to do this, and yet it is often overlooked. However, once you do so, you can see and feel what the user experience feels like as a consumer. You can then start to see where you need to make some adjustments for a more enjoyable and interactive online experience for your customers.

Suggestion #2: It’s Time To Start Making The Necessary Changes To The Flaws In Your Interface.

A few items that you should be especially aware of are…

  1. Design layout
  2. Mobile/desktop accessibility
  3. Use of visuals
  4. Easy access to your business contact information

When you think about your website design, you want to think about what will keep your customers engaged and more likely to click through and buy your product/service/etc. If you have an interactive layout of your web design, you are creating an exciting user experience, which will of course result in more sales. One of the key pieces to having success in this area is by ensuring that you have multiple click throughs that lead your clients to the point of sale. You don’t want to inundate your customers with these advertisements, but rather just give them subtle cues to click and buy throughout their experience.

Suggestion #3: Pay Close Attention To Your Mobile Accessibility.

We now live in a world where everything is done right at our fingertips at all times, whether that be with a cell phone, tablet, laptop, or desktop. All of these different interfaces require a different web design as no two devices are the same, meaning that the visual experience will be completely different on all platforms. At Interactive Palette we specialize in making your user experience flawless, no matter what device your customer is using.

Suggestion #4: Trust A Professional To Assist You With Your Interface Changes.

While you may be able to make these changes on your own, it can be time consuming and not as easy as you might believe. The small details that go into making a website seamless from one device to another is reason enough to work with a professional to make the necessary changes to your web design. When it comes to how time consuming it can be to make these updates to your website, the last thing you want is to lose that time that could be much better spent working on all the other aspects of your business operations. By choosing to work with a professional, you are guaranteed the results you want in the most time effective manner. This, of course, means that you are able to get your newly designed website in front of your clients faster, which will result in more sales for your business.

Let us here at Interactive Palette help you with your new web design to ensure you have a successful 2021!

Contact Info:

Kevin McNally
Interactive Palette
Mailing: P.O. Box 1007
Fall River, MA 02722
Physical: 25 Braintree Hill Park
Braintree, MA 02184
interactivepalette.com
(781) 930-3199
sales@interactivepalette.com